After Sales Support

AUA has a comprehensive service and support infrastructure for security systems products. As part of our after sales support we help clients with setting up and upgrading, fault finding and fixing, repairs and most of all help and advice.

• Set up and upgrade: We ensure that your security system is set up and personlised. We help you navigate through the new start screen, as well as download and how to use the necessary Apps.
• Fault and fix: If your security devices break down we have a state-of-the-art repair lab for just that purpose. Our repairs come with a repair warranty. Where we cannot repair the security device we do not charge you a cent
• Help and advice: This service is geared towards enabling you get the most out of your security products. All our products come from top-rated global manufacturers  and are therefore packed with features. From our experience, we have realised that many clients do not take full advantage of these time-saving and security-enhancing features.

You can reach our round-the-clock after sales support team through our contacts or by clicking here.